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15 minutes per day
There is very little technical intervention required. Your local technician is notified of the steps required to achieve MIS integration and the tasks they need to undertake.
Technicians are encouraged to create desktop shortcuts for staff so that they can quickly and easily access the ‘login’ page for MyConcern. Many customers include their technical staff in the MyConcern user training.
RAM: 4GB
Storage: 2.5GB
CPU: 2XCORE
In three one-hour sessions with a MyConcern Trainer, Safeguarding Leads will learn all aspects of how to use and get the most from your instance of MyConcern. These sessions are offered at the onboarding stage and also at any time during your subscription period.
Customers new to Securus or purely as a refresher for existing users, we carry out remote training sessions online to run through features and functionality and advise on best practice to optimise the use of our software. Remote training is free of charge. Our customer support portal also has training videos and help guides which can be accessed at any time.
The Securus Annual Licence includes a range of training options and resources which are included and can be called upon at any time during the licence period.
- Training of key users, those that review and manage captures and administer the system provided online in easy to follow, short sessions
- Support via the Securus Help Desk
- Access to various training resources and videos on the Customer Support Portal
Onsite training is available upon request at an additional cost.
The school IT team are required to download and install the Securus client that will monitor school devices, this is provided directly to the IT team. Teachers/Safeguard Leads are then provided with a set of login details and a URL link for a cloud service where they can review and manage the student capture data.
Free Version Freemium Free Trial Paid Subscription One-Off Fee Hourly Rate
MyConcern is priced individually for each setting so that you only pay for what you need. Pricing includes:
- DSL training
- User helpline
- Technical support service
- All hosting costs
- System maintenance
- Software upgrades
- Integration with your local MIS System
Multi-school pricing available. Request a quote.
Free Version Freemium Free Trial Paid Subscription One-Off Fee Hourly Rate