Compare MyConcern® vs Securus Product Suite

Use the “Add Product” button to compare up to 4 products side-by-side.

Have you used MyConcern® before?
Have you used Securus Product Suite before?
Company

MyConcern®

Founded: 2014
Country: United Kingdom 
Description

MyConcern®

MyConcern is a Queen’s award-winning safeguarding software used by schools and colleges to report, record and monitor concerns.
Read more

Securus Product Suite

Securus provides a suite of online safeguarding solutions through Securus XT, Securus NET and a fully managed Assisted Monitoring Service
Read more
Educational Impact
Recommended Usage
Vendor has not supplied this information

15 minutes per day

Most Helpful Reviews

MyConcern®

No reviews yet

Securus Product Suite

No reviews yet
Age Range

MyConcern®

0-4, 5-7, 8-10, 11-13, 14-16, 17-18, 19+ 

Securus Product Suite

0-4, 5-7, 8-10, 11-13, 14-16, 17-18, 19+ 
Features

MyConcern®

Case ManagementAutomated ChronologiesSecure RecordingCustomised ReportsTransferrable Electronic RecordsDetailed ProfilesLinked SiblingsCategories Of ConcernLessons LearnedRedaction Tool 

Securus Product Suite

Vendor has not supplied this information 
Languages
Accessibility

MyConcern®

Moderate features 

Securus Product Suite

Vendor has not supplied this information 
Policies

MyConcern®

Privacy PolicyGDPRTerms of Service 

Securus Product Suite

Privacy PolicyGDPRTerms of Service 
Requirements

MyConcern®

Available OfflineInternet - Low BandwidthInternet - High BandwidthDesktop - MacDesktop - WindowsDesktop - ChromebookDesktop - LinuxMobile - iPhoneMobile - iPadMobile - WindowsMobile - AndroidRadioTelevision

There is very little technical intervention required. Your local technician is notified of the steps required to achieve MIS integration and the tasks they need to undertake.

Technicians are encouraged to create desktop shortcuts for staff so that they can quickly and easily access the ‘login’ page for MyConcern. Many customers include their technical staff in the MyConcern user training.

 

Securus Product Suite

RAM: 4GB
Storage: 2.5GB
CPU: 2XCORE

 
Training

MyConcern®

In PersonLive OnlineWebinarsDocumentationVideos

In three one-hour sessions with a MyConcern Trainer, Safeguarding Leads will learn all aspects of how to use and get the most from your instance of MyConcern. These sessions are offered at the onboarding stage and also at any time during your subscription period.

 

Securus Product Suite

In PersonLive OnlineWebinarsDocumentationVideos

Customers new to Securus or purely as a refresher for existing users, we carry out remote training sessions online to run through features and functionality and advise on best practice to optimise the use of our software. Remote training is free of charge. Our customer support portal also has training videos and help guides which can be accessed at any time.

The Securus Annual Licence includes a range of training options and resources which are included and can be called upon at any time during the licence period.

- Training of key users, those that review and manage captures and administer the system provided online in easy to follow, short sessions
- Support via the Securus Help Desk
- Access to various training resources and videos on the Customer Support Portal

Onsite training is available upon request at an additional cost.

 
Set Up

Securus Product Suite

The school IT team are required to download and install the Securus client that will monitor school devices, this is provided directly to the IT team. Teachers/Safeguard Leads are then provided with a set of login details and a URL link for a cloud service where they can review and manage the student capture data.

Support

MyConcern®

24/7 Live RepPhone SupportEmail/Help DeskFAQs/ForumKnowledge Base 

Securus Product Suite

24/7 Live RepPhone SupportEmail/Help DeskFAQs/ForumKnowledge Base 
Home Learning

MyConcern®

Not available To parents 

Securus Product Suite

Not available To parents 
Video

MyConcern®

Not available
Pricing

MyConcern®

Free VersionFreemiumFree TrialPaid SubscriptionOne-Off FeeHourly Rate

MyConcern® pricing starts from £429 / year

MyConcern is priced individually for each setting so that you only pay for what you need. Pricing includes:
- DSL training
- User helpline
- Technical support service
- All hosting costs
- System maintenance
- Software upgrades
- Integration with your local MIS System

Multi-school pricing available. Request a quote.

Securus Product Suite

Free VersionFreemiumFree TrialPaid SubscriptionOne-Off FeeHourly Rate