Compare School Spider vs Parent Hub

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Have you used School Spider before?
Have you used Parent Hub before?
Company

Parent Hub

Founded: 2013
Country: United Kingdom 
Description

School Spider

Everything your school needs in order to succeed online with a website, a parent payment system, mobile app and loads...
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Parent Hub

School Communication Software that simplifies talking to parents, making it quick, easy, and effective.
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Educational Impact

School Spider

improve parent engagement88%
improve school processes85%
save school money63%
reduce teacher workload60%
increase student collaboration54%
 

Parent Hub

improve parent engagement92%
improve school processes97%
save school money95%
Not measured 
Not measured 
 
Recommended Usage

Parent communication + other features: 2.5 hours per week. If being used just for website updating: 1 hour

There is no minimum but we know regular communication keeps parents happy
Most Helpful Reviews

School Spider

Kath Markham: the website is continually growing, the support is excellent and the website is easy to use
Rachel Battersby: Very good value for money, easy to edit
Andy Brady: I think School Spider is THE benchmark for what a high-quality, low-maintenance school website should be. The incredible customer service - including responding to our requests for a bespoke and tailored design - is above and beyond the call of duty. Our website has helped us to develop so many areas of our practice and has increased our awareness of the importance of branding and projecting an image which is consistent with our values. We would urge other schools to explore the tools and quality of the service School Spider offer - they will not be disappointed!
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Parent Hub

Mark Robinson, School Business Manager: Not only is the programme slick but the interaction with the provider is always a positive experience in terms of speed and supportiveness.
Emily Walker, Office Manager: We love our new App. The only thing we would like to request is the option to manually add contacts. We have some students who are in care and do not have anyone in our MIS system with PR but this means they do not pull through into ParentHub.
Sally Bailey, Business Manager: I personally love the Parent Hub app, it makes communicating with our parents so easy - I must use it at least 10 times a day, if not more! It took a while to get all our parents on board, but after the initial set up, it has been so easy to use. If there is ever a problem, a quick phone call to Mike and everything is resolved straight away! New features are being added all the time which makes my life easier eg templates and the edit and resend function for messages.
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Age Range

School Spider

5-7, 8-10, 11-13 

Parent Hub

0-4, 5-7, 8-10, 11-13, 14-16, 17-18 
Features

School Spider

Vendor has not supplied this information 

Parent Hub

Parent CommunicationPaymentsSlips And FormsSmsEmailApp 
Languages
Accessibility

School Spider

Vendor has not supplied this information 

Parent Hub

Moderate features 
Policies

School Spider

Privacy PolicyGDPRTerms of Service 

Parent Hub

Privacy PolicyGDPRTerms of Service 
Requirements

School Spider

We aim to make the School Spider software as easy to use as possible so only a basic computer knowledge is needed of both administrative staff and students.

  • Users will be given a username and password and access to the schools new testing website. From here they will be able to login and perform tasks.
  • All training is given by School Spider at time of trial period setup,
  • School administrators and teachers would need a computer connected to the internet.
  • Parents can either access parents' area through the school website or by downloading the School Spider mobile app on Android or iOS
 

Parent Hub

Available OfflineInternet - Low BandwidthInternet - High BandwidthDesktop - MacDesktop - WindowsDesktop - ChromebookDesktop - LinuxMobile - iPhoneMobile - iPadMobile - WindowsMobile - AndroidRadioTelevision

School staff access Parent Hub via a web browser and create their own accounts using an email and password

 
Training

School Spider

School Spider will provide a 90 minute demonstration of software to staff, who can then feed this information to their pupils and to the parents user testing group.

  • We have a vast amount of online tutorials also to help schools.
 

Parent Hub

In PersonLive OnlineWebinarsDocumentationVideos

Parent Hub is super easy to use and all our online support and training is free! We recommend a 30min online on-boarding call, followed by a 15min launch call.

 
Set Up

School Spider

We work with you to plan your system and set it up to match your requirements, e.g. recreating lesson observation forms, determining check-in dates, agree your strategic goals and outcomes, etc. This is done in an session which usually lasts around an hour. We then aim to have you up and running within one working day.

Parent Hub

We'll setup your school in advance so you can be up and running in less than a day

Support

School Spider

24/7 Live RepPhone SupportEmail/Help DeskFAQs/ForumKnowledge Base 

Parent Hub

24/7 Live RepPhone SupportEmail/Help DeskFAQs/ForumKnowledge Base 
Home Learning

School Spider

Not available To parents 

Parent Hub

Parent Access 
Screenshots

School Spider

Vendor has not supplied any screenshots
Video

School Spider

Not available

Parent Hub

Not available
Pricing

School Spider

Free VersionFreemiumFree TrialPaid SubscriptionOne-Off FeeHourly Rate

Parent Hub

Free VersionFreemiumFree TrialPaid SubscriptionOne-Off FeeHourly Rate

Parent Hub pricing starts from £100 / year