What is AI Campus Support?
AI Campus Support by LearnWise is an always-on AI assistance platform providing immediate support to students, faculty, and staff across entire educational institutions. The system is trained on your existing support content, connecting to websites, documents, and institutional systems to generate accurate answers at scale.
It answers technical support questions about Learning Management Systems and over 400 edtech applications through LearnWise's regularly updated knowledge library. Support is consistent across student portals, LMS, websites, SMS, and WhatsApp. The system delivers personalized responses based on user roles and contexts, with customizable workflows for special cases such as overnight visits for prospects or mental health inquiries from current students. Complex queries are escalated to human support teams automatically.
Deployment begins with training the AI on your existing support content and knowledge bases, with integrations across your institution's digital platforms for a unified support experience. Institutions using LearnWise have seen up to a 50% reduction in student support costs through smart triage that escalates only complex cases to relevant help desks.
 Company | Business Name: LearnWise AI HQ Location: Netherlands Founded: 2023 |
| Age Range | 19+ |
 Features | Always-on Support For Your Entire CampusTrained On Your Existing Support ContentAvailable On All Your Existing ChannelsPersonalized Support Based On Role And SituationEasily Escalate Complex Queries To Your Support TeamAnswers Questions About 400+ Edtech AppsCustomizable Workflows For Special Use CasesMultilingual Support (107 Languages)Source Citations24/7 AvailabilityIt Helpdesk AutomationSmart TriageTicketing System IntegrationRole-based ResponsesAnalytics Dashboard |
 Languages | Multiple languages |
 Accessibility | Moderate features |
 Policies |  Terms of ServicePrivacy PolicyGDPR |
 Requirements | Internet - Low BandwidthInternet - High BandwidthDesktop - MacDesktop - WindowsDesktop - ChromebookDesktop - LinuxMobile - iPhoneMobile - iPadMobile - Android AI Campus Support is delivered as a web-based integration deployable across institutional websites, portals, LMS, SharePoint, Microsoft Teams, and ticketing systems. No installation or downloads required. Access is automatic through existing institutional logins. Works in any modern browser. |
 Set Up | AI Campus Support deploys in 30 minutes across websites, LMS, SharePoint, or MS Teams. Setup is managed by the LearnWise implementation team alongside institutional IT. No coding required. Students, faculty, and staff access AI Campus Support automatically through their existing institutional logins. |
 Training | In PersonLive OnlineWebinarsDocumentationVideos LearnWise provides structured onboarding for every institution, including implementation support, admin training, and faculty enablement. Ongoing support includes a comprehensive knowledge base, on-demand webinars, and direct access to the LearnWise team. |
 Support | EmailKnowledge Base Institutions receive direct support from the LearnWise team via email, along with access to a comprehensive self-service knowledge base. Dedicated customer success contacts support each institution throughout implementation and ongoing use. The AI assistant itself also provides 24/7 support to students, faculty, and staff inside their institutional platforms. |
| Home Learning | AI Campus Support is deployed exclusively through institutional platforms and is available only to enrolled students, faculty, and staff. It is not designed or available for home learning or parent use. |
AIAI usage This product uses AI. AI-powered features Institutional Q&A Role-Based Response Personalization Source Citation Multilingual Conversation Automated Escalation Smart Ticket Triage Knowledge Gap Detection Content Trend Analysis Context-Aware Suggested Questions Document Summarization Technology type Natural Language Processing Technology used to understand or generate human language (e.g. chatbots, language analysis, speech-to-text) Machine Learning Algorithms that learn from data to make predictions or decisions (e.g. adaptive learning, automated feedback) Generative AI AI that creates new content such as text, images, or video (e.g. AI-generated quizzes, lesson plans, dialogue simulations)  Computer Vision AI that interprets visual information from images or video (e.g. scanning student work, facial recognition, object tracking) Robotics AI embedded in physical systems (e.g. programmable learning bots, interactive classroom robots) High-risk use settings Access Determination Used to make decisions about access to, or admission into, an educational programme (e.g. automated admissions systems) Behavioural Monitoring or Detection Used to analyse behaviour, emotions, or cognitive states (e.g. engagement tracking, emotion detection) Learner Evaluation Used to assess student performance or outcomes (e.g. grading, test scoring, proctoring, adaptive progression, academic placement) | |
AI Campus Support PricingPricing Plans Paid Subscription AI Campus Support pricing starts from $2 / per-pupil LearnWise AI is priced on an annual per-FTE basis, ranging from $2 per FTE for a single product up to $20 per FTE for the full suite of four products: AI Campus Support, AI Student Tutor, AI Feedback & Grader, and AI Faculty Assistant. The price is all-inclusive — every LLM, hosting, and RAG cost is absorbed by LearnWise, meaning there are no token limits, no overage charges, and no monthly billing surprises. Institutions can start with one product and add others at any time, paying only the pricing delta. Every plan includes white-glove implementation, LMS and 400+ edtech tool integrations, AI governance and compliance, data insights dashboards, and all future product updates. LearnWise also offers paid institutional pilots. Institutions with 50,000+ FTE have access to a separate enterprise track with volume-adjusted pricing, a named account executive, and a dedicated solutions engineer. For more information and a tailored quote, please contact the LearnWise team.  Optimised for a quick response | |
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