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What is MyConcern®?

MyConcern by The Safeguarding Company is a Queen’s award-winning safeguarding software used by schools and colleges to report, record and monitor concerns.

Designed by child protection professionals, it is intuitive, easy to navigate and suitable for any educational setting, allowing anyone responsible for the protection of children, young people and adults at risk to easily manage and record all safeguarding and wellbeing concerns.

MyConcern provides peace of mind to safeguarding leads by helping meet all statutory, legal and moral obligations they have to those in their care. It also saves time by dramatically scaling down time spent collating details of case management for weekly meetings, case reviews and other investigations.

MyConcern creates a team around the child, providing your organisation with a higher-level view and deeper understanding of the issues they face. Safeguarding leads can manage and prioritise ongoing concerns, as well as delegate tasks to other team members.

If appropriate, MyConcern provides a secure platform to transfer safeguarding records to other organisations and trusted external agencies – even those who do not have MyConcern installed.

CompanyBusiness Name: The Safeguarding Company
HQ Location: United Kingdom
Founded: 2014
Age Range0-4, 5-7, 8-10, 11-13, 14-16, 17-18, 19+
FeaturesCase ManagementAutomated ChronologiesSecure RecordingCustomised ReportsTransferrable Electronic RecordsDetailed ProfilesLinked SiblingsCategories Of ConcernLessons LearnedRedaction Tool
AccessibilityModerate features
PoliciesTerms of ServicePrivacy PolicyGDPR
RequirementsInternet - Low BandwidthInternet - High BandwidthDesktop - MacDesktop - WindowsDesktop - ChromebookDesktop - LinuxMobile - iPhoneMobile - iPadMobile - Android

There is very little technical intervention required. Your local technician is notified of the steps required to achieve MIS integration and the tasks they need to undertake.

Technicians are encouraged to create desktop shortcuts for staff so that they can quickly and easily access the ‘login’ page for MyConcern. Many customers include their technical staff in the MyConcern user training.

Set Up

TrainingLive OnlineWebinarsDocumentationVideos

In three one-hour sessions with a MyConcern Trainer, Safeguarding Leads will learn all aspects of how to use and get the most from your instance of MyConcern. These sessions are offered at the onboarding stage and also at any time during your subscription period.

SupportEmailKnowledge BasePhone Support

MyConcern® Pricing

Pricing Plans

Paid Subscription

MyConcern® pricing starts from £429 / year

MyConcern is priced individually for each setting so that you only pay for what you need. Pricing includes:
- DSL training
- User helpline
- Technical support service
- All hosting costs
- System maintenance
- Software upgrades
- Integration with your local MIS System

Multi-school pricing available. Request a quote.

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Last updated 4th December 2023
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