Review of Kognity
Vicky
IBDP coordinator
Nexus International School (Singapore), Singapore
Used Kognity occasionally for 5 years+
Jun 2022
You are on a rolling contract and can get stuck into a package that isn't relevant to your current cohort. There is no flexibility if you miss the deadline
Reply from Kognity:Dear Vicky,
Thank you for your review. We’re sorry to hear that you are not happy with your Kognity experience.
We make sure to be upfront about our subscriptions having a rolling contract, and we also make every effort to highlight exactly when a subscription is due to be renewed so that schools can make adjustments ahead of time. In this case, we were unable to make contact with you after multiple attempts, so the automatic renewal ultimately went ahead in line with the agreed contract.
Please feel free to reach out to your Kognity account manager or email support@kognity.com, so that we can look into how your subscription could better meet your school's needs. We can of course have some flexibility if you feel an error has occurred.
Thank you again for your review, and we look forward to connecting with you.
Regards,
Josefin and the Kognity team
Vicky found Kognity:
- Slightly reduces teacher workload“None”
- Slightly improves attainment“None”
- Slightly builds student knowledge“Not really different to a textbook”
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