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15 minutes per day
Customers new to Securus or purely as a refresher for existing users, we carry out remote training sessions online to run through features and functionality and advise on best practice to optimise the use of our software. Remote training is free of charge. Our customer support portal also has training videos and help guides which can be accessed at any time.
The Securus Annual Licence includes a range of training options and resources which are included and can be called upon at any time during the licence period.
- Training of key users, those that review and manage captures and administer the system provided online in easy to follow, short sessions
- Support via the Securus Help Desk
- Access to various training resources and videos on the Customer Support Portal
Onsite training is available upon request at an additional cost.
The school IT team are required to download and install the Securus client that will monitor school devices, this is provided directly to the IT team. Teachers/Safeguard Leads are then provided with a set of login details and a URL link for a cloud service where they can review and manage the student capture data.
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