Review of Tucasi SCOPAY
Marsherie Mcgregor
Administrator
Horniman Primary School, England
Used Tucasi SCOPAY daily for 1-2 years
May 2025
There are some things that I was hoping Tucasi was able to do electronically and not manually, for example blocking/ or not allowing parents to be able to purchase any other trips when they have outstanding debts.
Reply from Tucasi SCOPAY:Thank you for your comments, Marsherie. We’re pleased to hear about Laura in our Support Team helping you process your refund quickly.
With regards to your comment about restricting trip bookings for parents in debt, UK legislation prevents us from adding this feature.
Marsherie Mcgregor found Tucasi SCOPAY:
- Improves school processes
- Improves parent engagement“Normally when trips go live some parents phones are not compatible which causes complaints by parents, especially when they miss the opportunity to purchase a trip of their choice. However this week Laura from Tucasi, help me over the phone giving me step by step guidance on how to carry out a refund for a parent. This Parent was extremely happy as the refund was in their account within 24 hours. Laura was professionally and efficient and allowed me to get on to my next task within minutes. Thank you once again Laura!”
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